Definitely not the physically violent type
But these very trying ending-June days
I could happily wring Vodafone Ghana's neck
For my lousy BlackBerry internet access
However, won't get mad
Rather get megabyte-even
This is no world-class service
Despite the endless spin and hype
Just appalling world-class shabby service
And they can only get away with it in Ghana
Where else?
One minute one's on 3G
Next minute GSM
Then small-lettered edge
To be replaced after yonks by big-lettered EDGE
Whence a fleeting and tantalising glimpse of the web can be caught
And vital emails can then briefly fly in and out
Then the sodden merry-go-round merrily begins all over again
And carries on ad nauseam
And even after the umpteenth call to that infernal Vodafone Ghana call-centre
One still gets no satisfaction
From those ever-so-smug my-name-is-so-and-so
And how-may-I-help-you, outsourced zombies
In the meantime one's still unable to bundle *125*3# for July
For love of money
And days after paying in full for it
Because amazingly one apparently either has insufficient credit
Or one's already bundled one gathers
Incredible
Imagine that!
Never mind that one's actually loaded all the required sodden monthly data-bundle sum
Talk about a confused system and a smug flat-footed network
On autopilot whiles its British top brass live the life of Riley at Ghana's expense
Why take full payment for month's data-bundle
And tell one such rubbish, I ask?
Pure poppycock
And endless cock-ups
Gigabyte-shambles
Endless shambolic bit-shambles
If its a world-class rip-off you are running here, Vodafone Ghana
Why not simply be bold about it?
And spare those hapless BlackBerry users in Ghana
Who are now so thoroughly fed up with your lousy internet access, the aggravation?
And will you do the decent thing, and pay compensation?
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1 comment:
Kofi,
I completely share in your poem. Great poem!
I also had something for them last year on my blog http://agbedela.blogspot.com/2010/04/recipe-for-destroying-broadband-service.html
I do pray the sit up. Soon, the monopoly they enjoy will be no more.
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