Monday 18 December 2023

A quick note to the Electricity Company of Ghana

Dear ECG, we recently paid you GHC245. After receiving a text message acknowledging that, shortly afterwards, no follow-up status message indicating the current state of the account has been sent. Why is that?

The question is: Who owes who - do you still owe us the Ghc 851 that is an overpayment from past so-called estimated readings - plus the recently paid GHc245, on top of that, anaaa? Yes? No? Haaba.

Perhaps the time has now come for dissatisfied electricity consumers, outraged by the greed of the private contractors, to whom you have outsourced the meter reading task, and are deliberately cloaking their rip-off of consumers, through the huge figures on the bill payment demand notices sent to affected consumers (at times, it even apparently results in the disconnection of ECG-issued meters), of unwary consumers, although they are based on totally inflated estimates, to strike back, by filing class action law suits, in the law courts, against the ECG nationwide, oooo, Ghanafuor. Yooooooooo...

As wise Africans, the question that we ought to ponder over is: How come that when a meter reader gains access to an ECG-issued meter in a property, it is alleged that an estimated reading has taken place? Surely, logically, and legally, it is an actual consumption figure that has been read, in such an instance, ECG, not an estimate? Haaba.

For private sector meter reading entities' employees to inflate such figures, is to defraud electricity consumers across Ghana, in their employers' relentless pursuit of fat commissions, regardless, pure and simple. That's unconscionable, oooo,  ECG. Full stop. No question. Yooooooooo...

ECG, it's in your own longterm best interests,  to act swiftly, to stop all your outsourced private meter reading entities, from henceforth cheating innocent electricity consumers (some of whom are senior citizens who are retirees living on smallish pensions), through so-called estimated readings that are in actual fact, actual-consumption-readings at particular material times, so to speak. Yooooooooo...

ECG, perhaps you are not aware of just how stressful that can be for the victimised-elderly, who are frail, and thus unable to travel to your district offices to seek redress in such instances? Be careful, oooo, ECG. Enough really is enough, oooo, wai. Yooooooo. A word to the wise...

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